Password Protected Money File
If your Money file is password protected, you will need a version that supports entering a password, which we will supply. Opening the file should display an error message and an error code. This code is a generic Microsoft Library error message, which is too non-specific to be useful.
The real error message and code is saved in a log file in the MnyUpdates subfolder where your Money File is located. The log file is date and time stamped, e.g., "PalOMoney_2013-02-09_19-47.log." Open this file in notepad, and note the last entry, which should be an error message in the form: "Error XXX opening $$$" where XXX is the error code and $$$ is your Money file path and name.
Note the error message and code and post it on the support forum. We will supply you a version that will accept a password if that code appears. We cannot just do this because that error message is undocumented (or at least, we don't have the documentation).
In the meantime, you can keep testing by removing the password:
- Making a copy of your Money file
- Open the file in Money, entering your password, then remove the password from the copy (set it to empty).
- Close Money to fix the password removal.
- Continue with Test Installation.